Tel: 27 2752449
Mob/WhatsApp: 0745388253

frequently asked questions

We aim to collect your clothes, clean them to a professional standard and get them back to you all within 48 hours. If you’d prefer we went a little slower then that’s not a problem – just let us know when you want your clothes back.

We aim to collect your clothes, clean them to a professional standard and get them back to you all within 48 hours. If you’d prefer we went a little slower then that’s not a problem – just let us know when you want your clothes back.

You only need to leave your order in the area accessible by our driver. Just let us known your order is out and ready for pickup

This depends on the individual establishment. For example at what time of the day when the clothes delivered in our facilities but it normally takes us 24 hrs to 36 hrs to get most of our clothes done, depending on how dirty the clothes are.

When trying to determine what to dry clean and what should not; the most important thing is that, we consider the material type and associated cleaning agents used. You can also look at the garment tag from manufacturer though you should not trust it completely.

We are advanced equipped with responsible cleaning solutions, broad knowledge and with the best professionals.

No you don’t need to do that.

Women clothes are typically with more embellishment which takes more work and hence more costs.

Whenever you drop off your garments, we tag them for identification process, and for the type of service required. i.e. VIP, Express or normal and all have specific color tag.

When removing all kinds of stains we firstly consider the fabric. Not all fabrics can withstand stain removal agents. Some stains can be removed completely and others can be reduced to the less visible so as to avoid damaging the fabric.

Most of clothes are washed in warm water that offers good cleaning; however fading and shrinking clothes dark or bright colors that bleed and delicate fabric, we use cold water